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MediaValet

MediaValet

Overview

What is MediaValet?

MediaValet’s Digital Asset Management platform makes enterprise digital libraries accessible, discoverable, and shareable to the organization's entire ecosystem – globally.

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Recent Reviews

TrustRadius Insights

Efficient Search and Sharing: Many users have found MediaValet to be a breeze when it comes to searching for assets. They appreciate the …
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We love MediaValet!

10 out of 10
April 03, 2023
Incentivized
We use MediaValet as our DAM. It holds all of our pictures, videos, marketing materials, and more. My boss is afraid of data corruption …
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MediaValet

10 out of 10
April 03, 2023
MediaValet allows us to store all of our photos, videos and marketing collateral in an organised manner. It allows me to share my content …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Downloading assets (18)
    8.8
    88%
  • Uploading assets (17)
    8.5
    85%
  • Asset sharing (17)
    8.5
    85%
  • Categories (17)
    8.4
    84%

Reviewer Pros & Cons

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Pricing

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What is MediaValet?

MediaValet’s Digital Asset Management platform makes enterprise digital libraries accessible, discoverable, and shareable to the organization's entire ecosystem – globally.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.mediavalet.com/pricing…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8
Avg 6.6

DAM Features

Features commonly found in dedicated Digital Asset Management (DAM) Software.

8.2
Avg 8.1
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Product Details

What is MediaValet?

Built exclusively on Microsoft Azure and available in 140 countries, MediaValet helps small, medium, and enterprise organizations handle digital asset management (DAM) challenges.

With unlimited admins, users, support, and training, teams can aggregate manage, collaborate on, and distribute their marketing, advertising, sales, communication, training, and other corporate assets both internally and externally.

MediaValet counts brands including Fred Rogers Production, A&W, Hard Rock Hotel, and The Jane Goodall Institute as customers.

MediaValet Features

DAM Features Features

  • Supported: Uploading assets
  • Supported: Downloading assets
  • Supported: Categories
  • Supported: Asset storage
  • Supported: Asset sharing
  • Supported: Asset search
  • Supported: Tagging system
  • Supported: Content editing
  • Supported: Metadata
  • Supported: Collections
  • Supported: User access
  • Supported: DAM Integrations
  • Supported: DAM API
  • Supported: Workflow automations
  • Supported: Related asset discovery

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports
  • Supported: Data exportability
  • Supported: Content analytics

Additional Features

  • Supported: Unlimited Users: Gives an extended teams access to a digital library.
  • Supported: Unlimited Support: Have questions answered with 24/7.
  • Supported: Security: Assets are secured with triple-redundancy, geo-replication and disaster recovery.
  • Supported: Integrations: MediaValet connects with existing tools and platforms, and has an open API.

MediaValet Screenshots

Screenshot of Audio/Video IntelligenceScreenshot of Video IntelligenceScreenshot of MediaValet IntegrationsScreenshot of Branded PortalsScreenshot of Advanced Search

MediaValet Competitors

MediaValet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

MediaValet’s Digital Asset Management platform makes enterprise digital libraries accessible, discoverable, and shareable to the organization's entire ecosystem – globally.

Canto, Bynder, and Brandfolder are common alternatives for MediaValet.

Reviewers rate Downloading assets highest, with a score of 8.8.

The most common users of MediaValet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(44)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have provided several recommendations for MediaValet based on their experiences. The three most common recommendations are conducting thorough research, optimizing organization and file structure, and utilizing excellent customer support.

Conducting thorough research: Users suggest doing ample research to determine if MediaValet is the right solution for their specific needs. This includes exploring features such as full document search and audio/video indexing services. By understanding the use case beforehand, users can make an informed decision about whether to onboard MediaValet.

Optimizing organization and file structure: It is recommended to organize files and establish a solid category structure and file naming convention before uploading assets into MediaValet. Users highlight the importance of taxonomy organization, having a metadata and keyword system in place, and being organized with folder structures. This ensures easy access and quick retrieval of assets.

Utilizing excellent customer support: Several users praise MediaValet's customer service, emphasizing the importance of developing a relationship with the support staff. They suggest setting clear intentions and goals before implementing the system to receive personalized assistance throughout the process. Having responsive and helpful support contributes to a positive experience with MediaValet.

By following these recommendations, potential users can make an informed decision, optimize their asset organization, and benefit from MediaValet's strong customer support services.

Attribute Ratings

Reviews

(1-13 of 13)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
It helps us organize and share our marketing assets internally and with customers. We have folders specific to marketing campaigns and product launches that help us stay organized and easily find the approved assets. We also create portals to share with customers that cleanly lay out the marketing assets for a specific campaign.
  • Organization
  • Portal creation for sharing
  • Fairly easy to navigate folder structure
  • Better search queries
It is well suited for providing and sharing specific approved campaign assets internally and externally. It has allowed us to layout campaigns in an easy to understand way while also directing customers on how we believe they should take advantage of the assets.

Ideally searching for assets would be a little easier. You need to be very specific and often times things we search for don't always show up.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
MediaValet is a great way for us to store our marketing assets. Our marketing reps can go in there to view different marketing pieces and photos, logos, etc to use within our marketing. It is also an easy place for us to share assets with customers using lightboxes and portals.
  • Asset storage
  • Portals
  • Lightboxes
  • Tagging and searchability
MediaValet has been an incredible program to manage all our marketing assets internally. It creates a source of truth for our company on what marketing assets, photos, logos are the most up to date and available to use. We have also significantly benefited from the CDN link feature!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
MediaValet is a foundational tool to our enterprise, just behind my camera and computer. I have logged tens of thousands of pictures across two years. it is an invaluable tool for organizing and distributing a large collection of videos and images. It allows me and my photographic partner to populate a site used by hundreds of end users. End users find the system intuitive, and we are freed from office and distribution time to go take more stunning pictures of Arkansas.
  • We love Portals, as a means of creating, editing and sending collections of pictures
  • The tagging system allows for end users to find our photos, without knowing where we put them
  • The system is quick
  • Apart from our initial edit for size, customers gets full sized uncompressed files
  • We have SO many images in the system, that sometimes our good work is buried under the average. I would like a way to bring certain images to the top of the search.
  • Some search terms are not very effective because they pull up too much. For example, I need to find photos of the Arkansas River. But not every picture in our system is of a river in Arkansas! (There are ways to get around this, but it takes some extra steps.)
  • We might have set up our initial structure a little differently had we known how we were going to use it. Essentially we have some pictures for insiders eyes, and some for public use. (We can separate our offerings on upload, but a toggle switch would be useful)
MediaValet is an exceptional tool for our end users. We upload the images and they find them. Most often with great ease. Had we known how many images we would be adding, and our different audiences from the start, we might have set up our file structure a little differently.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Send and share materials among all divisions of the company. Materials are also shared to customers and suppliers. It helps us to keep control over who has access to which folders and files, so that we can put restrictions on users who should not have access to all the information.

Another aspect that helps us a lot is the conversion of files, being able to download them in high resolution in different formats like PDF, JPEG, PNG, TIFF, etc.
  • Convert files before downloading
  • Grant special access to each user profile
  • Keep files organized
  • Share and customize links to different files or folders
  • Upgrade old files to newer versions
  • Application for cell phones could be improved
  • No application for iPads (even for iPad Pro)
  • Mobile web version does not support touch completely
Share files within a company or to customers and suppliers. User friendly for PCs and Macs. You can create special preset sections of files to share, like a playlist, so you don't have to make folders with duplicate files.Not suitable for mobile-only or tablet environments, as support for these platforms is very limited.
Jack Rowley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are a small non-profit with a relatively small staff and a comparatively large number of videos. We were founded by Fred Rogers, who produced almost 1,000 episodes of Mister Rogers' Neighborhood. We now have five programs in production. Media Valet has helped us every step of the way as we migrated from a less responsive DAM to their site. We lost virtually no metadata along the way. In addition, MediaValet converted almost 3,000 video clips to the exact audio compression, frame rate, and resolution that we requested. They have always been available to answer questions and meet with us weekly to address any needs or questions that arise. They have a good product and great customer service.
  • They are always seeking to improve their product.
  • They respond almost immediately to questions.
  • They have tailored and delivered specific training programs to address the different needs of our marketing and production departments.
  • Assets upload relatively quickly.
  • I have never experienced downtime when I access our DAM.
  • It's an intuitive experience. It's easy to discover the logic of how and why things work the way they do.
  • The staff welcomes interaction.
  • We look forward to being able to edit video clips directly on the MediaValet site.
We looked at many DAMs during our selection process. We all agreed that MediaValet stood way above the others in terms of our needs for a videocentric system. They are knowledgeable and great listeners. It's a great feeling to work with people who understand your needs and know they can get you where you want to be in terms of your many assets (almost 20,000 as of today).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MediaValet to store and share media files for and with our school partners. The previous platform we used was limited to our international audiences and was not backed by the cloud. MediaValet allows us to share media files seamlessly and continues to be appreciated by our 200+ partner schools!
  • Upload & Download Media Files.
  • Share Media Files Internationally.
  • Provide peace-of-mind knowing that files are stored in the cloud.
  • Secure but convenient login access.
  • I have no recommendations for improvement. I've had nothing but a positive experience with MediaValet!
MediaValet is well-suited for sharing media files internationally. It is also well suited to store and share very large files that may not be supported by common email platforms. As an individual who does not consider myself to be a "tech-person," I find MediaValet to be user-friendly and convenient to use!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses the MediaValet DAM as a central location to store all brand assets, sales enablement files, historical archives, print-ready artwork assets, and also for file sharing. This allows us to keep our colleagues with access to the most up-to-date files and also access those files 24/7.
  • Great customer service
  • The platform interface is very simple and easy to navigate.
  • Constant updates and new features
  • Facial recognition in photos
I highly recommend MediaValet. Their platform, features, and customer service is high-level and top of the industry. Their team often listens to our concerns and makes updates to the platform based on our feedback. Also, it's extremely easy to use which helps tremendously when you are onboarding hundreds of people to the system.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use MediaValet as a repository for a variety (and a lot) of media assets - ranging from old racebooks, articles, videos, photos, web assets, documents, and more. Ultimately, the ROI will be achieved through driving efficiency on a number of different workflows involving design, internal teams, and external partners.
  • Listen
  • Tailor
  • Present
  • I would love to see more case studies
  • Automatically providing a star rating for some media assets
  • Automatically tagging certain people (once initial data connection made)
MediaValet is brilliant for tagging, organizing, and surfacing digital files. It is particularly useful for sharing assets with external partners (I am a big fan of the Lightbox where I can upload and share files with my design agency). We can now work more seamlessly and efficiently as a team on marketing and website projects where a variety of different file sizes are required using the one hero image.
Denise Huza | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it through Optum Financial to disseminate information regarding our FSA and HRA plans. Mostly I use the website/service to find flyers and notices that will help our employees better understand their HRA and FSA benefits. I take them and make changes as necessary, then distribute them to our employees or post them on our SharePoint site.
  • thorough variety of documents
  • easy to search
  • professional looking flyers
  • More personalized information in the flyers
It has worked very well for us as we need it. So far I have only really used it during open enrollment time, but it would probably be useful throughout the year as well. It is great for finding a flyer, notice that I can then personalize as needed for our staff and purposes. We only use it for our FSA and HRA purposes, so I feel unable to rate it for other purposes.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
For my organization, MediaValet is used as a content hub for managing and sharing digital assets across a variety of stakeholders/users. Some primary needs are managing asset terms of use and expirations, asset management integrations, managing the user access/groups, and content audits and usage reporting (for strategical or tactical purposes).
  • Categories
  • Metadata
  • Upload process
  • Asset Expiration Management Options — email notifications have limited information or collaboration options and the Drupal integration is missing critical metadata
  • Download options (via full-screen vs. basic-information vs. categories views) are not clearly visible as options to end-users
  • Self-service reporting options (too limited and oddly displayed results before export)
Depending on the use cases, some features are well designed for non-technical users and some features are not compatible with diverse (tech-savvy to non-technical) team collaborations. This is a good system for graduating from file share to Digital Asset Management but not a good tool for archival and preservation standards and related user management requirements.
Erik Uppman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MediaValet is our primary digital asset management system for all marketing photography, logos, and related materials. Over the past five years, we've enjoyed excellent service and uninterrupted access to our assets from anywhere with access to the internet, which has been especially helpful as some employees needed to work remotely during the pandemic.
  • Version Control of Images
  • Usage Rights Management
  • Easy Categorization of Assets
  • Global Access
  • Clean UX
  • Customer Support
  • Updates to the capabilities and features of the system
  • For those without experience in a DAM, the system can seem intimidating at first.
  • Transitioning assets requires time and some hands on work for onboarding
  • Creating new category folders is a bit cumbersome -- if would be nice to do that while uploading a new photo or group of photos rather that in another part of the system
For a company or brand with a large library of photo and design assets requiring storage with global availability, the Digital Asset Management solution that MediaValet provides is an excellent option. With so many cloud-based apps and services these days, internet access has become a standard utility for business. However, if access to files is required where internet access may not be available, a DAM system would not be a viable solution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MediaValet serves as our DAM within our Marketing and Sales team. Our library team servers users at multiple locations, globally. It has been invaluable to our company not just an advantage with most people working from home, but also sharing assets across the world quickly and easily. MediaValet's interface is a great tool to keep the single source of truth accurate.
  • Customer Service
  • Delivering Improvements per customer feedback
  • Change Management Support
  • User Experience
  • Lack of FTP for system admins (although they are always willing to assist with bulk transfers which are really great!)
MediaValet is well suited for companies of all sizes since all its features are really scalable. Where MediaValet really shines is their customer support teams, especially the Customer Success Management team. They are always willing to troubleshoot and work through processes, asset flows for particular use cases, and offer their input to provide industry best practice compliance so our company is never left behind. They have been, hands down, the best Digital Asset Management company I have ever worked with.
Score 10 out of 10
Vetted Review
Verified User
I stepped in after MediaValet had been implemented by someone who had left the company. MediaValet was easy to learn but also has incredible customer service—including dev support—so not only was I able to ramp up quickly to take the reins of a large content migration, I was able to customize the tool for our team. Very happy with the product and the people.
  • Responsive customer service and help desk
  • Open to customization requests
  • Involves customers in development of new features
  • Intuitive UX
  • More robust self-serve reporting would be great
I haven't yet run into a situation where I couldn't design my own solution within MediaValet at my skill level or get help from my customer success rep and the dev team to customize a solution.
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